One of our very satisfied customers “Cruising Yachts Inc.” sent us this detail testimonial – we hope you enjoy it.
I want to thank you for all your help and the product support and service that you have provided to me. Cruising Yachts Inc. has been a dealer for Hunter yachts and Jeanneau yachts since April of 2007. Personally, I have been involved with Hunter for over 20 years; Jeanneau for over 15 years; and. Beneteau for over 8 years — to name a few.
Since Hunter changed from Balmar to using your product we have seen a great decrease in issues with the high output alternators. The biggest improvement that I see is the pulley system that you have developed. Our technicians appreciate the ease and simplicity of the installation. The serpentine belt and pulley system has eliminated the dust problem, and the possible problems that come from a breakage of the V-belt.
The alternator itself has not had any overheating issues that were common from your competitor’s products. You have done a great job putting together the proper kits to do the jobs.
As you know, we took delivery of one of the first Jeanneau 45DS yachts with 360′ steering. I was asked to complete a retro-fit to the boat because of the sensitivity of the master control of the new 360o or “Dock and Go” engine system. When I looked at the specifications for the High output alternator I was given the choice of what to use. My experience with Hunter caused me to call you. Your recommendation of adding the pulley system for serpentine belt and soft start regulator was the perfect match for this installation.
The pulley system was installed 30 minutes. The alternator installation was an easy bolt on with no fitting issues. With the way Jeanneau uses combiners we will need to install the diode on the alternator, as is on your wire schematic. I tested this on Yachts, lnc. our new 45DS Jeanneau and it give me i4.i volts steady to the whole system while the engine is running. We have tested your product, and we are happy with its performance.
Thank you again for your help and your great customer support.